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Why does Capital Concierge Property Management provide superior owner services?
Capital Concierge Property Management is owned and operated by Dan Fried. Mr. Fried's early work experience was highlighted by Hospitality Industry training. During these years, he was taught the art of superior customer service by one of North America's leading hotel chains. Mr. Fried continues to operate Capital Concierge with this service-oriented approach. For this reason, all of our front line staff respond to ALL inquiries within 6 business hours. Our clients have only to remember one telephone number (for after hour emergencies or regular business), our phones are answered 24 hours a day by a person and we all use technology such as the Blackberry telephone to help stay current with all of your issues.
Our Firm boasts a dedicated team of people who are eager to help all of our owners enjoy their homes. Our front line staff are led by Dan Fried and Kayla McKale. Dan and Kayla are supported by our Financial Manager Linda White and our entire team consisting of our receptionist, bookkeeper, cleaners and general handymen.
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